Your questions, answered

Get quick answers to the most frequently asked questions about our service and policies.

I felt understood for the first time”

        Kate, Mum of 3 and Speek user for 4 months

About Speek

What is Speek?

How does Speek Health work?

What kind of science-backed tools does Speek Health offer?

About treatment

What clinical and psychological approaches does Speek use in its work?

Why does Speek use DBT-A for self-harm?

What services does Speek offer for self-harm?

The programme feels like a big investment, especially of time. Can you provide any flexibility?

How does online therapy work?

What age range does your provision support?

Do you treat other mental health conditions, too?

Who is Speek suitable for? What if my child is neurodiverse? Are there any exclusion criteria?

Do we get a choice in which therapist we see?

Technical

Can I switch clinical psychologists?

Do you accept insurance?

How much does Speek Health cost?

I want to cancel my subscription

Is my family’s information confidential?

Do I need special devices to use Speek Health?

I’m concerned about my young person using their real name

How long will my family get access to the resources you provide?

Together, we can end the 
cycle of self-harm in children

“We’ve worked alongside over 400 families, children, and healthcare professionals to build the digital DBT intervention – gold standard of care in self-harm recovery.”

Dr. Olivia Collier, Chief Clinical Officer, Doctorate in Clinical Psychology (PhD)

Learn more